One day you have no problem using your Samsung Galaxy S9 and the next day, what do you know, you end up locked out. Have you really forgotten the password? Are you just having troubles remembering it, for the time being? Perhaps you’re the victim of a bad joke and someone changed it for you while you weren’t paying attention? Hard to tell and, actually, quite irrelevant. Before you rush to what seems to be the only option, the hard factory reset, try this service from Samsung.
With the Find My Mobile – that’s the name of the service – active and the Remote Controls feature turned on, you might be able to skip the situation when you have to lose all your data and bring it to the factory defaults.
To Use The Find My Mobile Service From Samsung And Unlock Galaxy S9 Or Galaxy S9 Plus…
- Access the internet, from any other device and navigate to this specific web address: https://findmymobile.samsung.com/;
- Use your credentials to log in on that page, as required;
- After the authentication stage, you should be able to spot and select your locked Samsung Galaxy S9 or Samsung Galaxy S9 Plus from a list of devices;
- Next, you will have to identify the Remote Controls option and the Connection statuses, making sure they are both turned on;
- Finally, select the Unlock My Screen option and confirm by tapping the Unlock button.
Now you can stop tweaking this internet connected device and return to your smartphone. This time, the Samsung Galaxy S9 will unlock with a simple swipe, no longer requiring you to type the password that you forgot in the first place.
With the previous password taken out of the game, you’d better hurry up and set a new password, the one that you’ll do your best not to forget from now on!
In the unfortunate situation when you discover you haven’t really gotten the chance to use your Samsung account and, therefore, you cannot connect to Samsung Find My Mobile… You know what’s left for you, don’t you? Follow the steps to hard reset the device and keep your fingers crossed to see if you had any backup in place to restore it in the end. Sadly, there’s nothing else you can do to reset the password on Samsung Galaxy S9 and Galaxy S9 Plus when locked out.