Touch screen issues are one of the problems that a lot of Galaxy smartphone users have experienced. The major complaint about the touch screen is that it stops working completely or does not respond or sense to touch. We have compiled below a couple of solutions to this issue. These methods will help you solve the problem that has been frustrating a lot of people who use the Samsung Galaxy S20 and Galaxy S20+ Plus smartphone.
It is a common occurrence for the touch screen of Samsung Galaxy S20 or Galaxy S20+ Plus not to respond, particularly to the bottom of the screen. This is the reason why many users are putting their applications on the opposite side of their phone screen. You are also going to be able to drag your applications to the center of your Galaxy smartphone screen to prevent breaks when using the device.
The main cause of touch screen failures
- A lot of gadgets, including the Samsung Galaxy S20 and Galaxy S20+ Plus, may become damaged during the shipment, and this could ultimately affect the device’s performance. This is mainly caused by continual bumping while the device is being transported.
- There are common causes of touch screen failures that originate from software bugs. You also need to know that the phone manufacturer announces software updates that can help you prevent these issues. However, these updates might take some time before they are released.
How To Solve Galaxy S20 And Galaxy S20+ Plus Problems With Touch Screen
Solving the touch screen problems on Samsung Galaxy S20 and Galaxy S20+ Plus
Doing a complete factory reset
- Look for your notification section on the Samsung Galaxy S20 and Galaxy S20+ Plus and select the gear logo so that you can see your settings.
- Choose “Backup & Reset.” You can access this under the User & Backup.
- Select the Factory Data Reset
Before you choose Reset Device, always remember to back up the important files and data in your Galaxy smartphone. A display will pop up that will allow you to choose to delete all. After this, you should wait for the entire process to be completed.
Clearing cache on Samsung Galaxy S20 and Galaxy S20+ Plus
Wiping your phone cache is another simple solution to the touch screen failure issues. To do this, hold your Volume Down button to display a screen that resembles the Samsung symbol. Then, you will have to choose if you wish to delete the cache partition on your Samsung Galaxy S20 and Galaxy S20+ Plus. Here is a more specific guide on how to delete cache on the Galaxy S20 and Galaxy S20+ Plus.
- Switch off your Samsung Galaxy S20 or Galaxy S20+ Plus.
- Press and hold the Power button, Home button, and Volume up at a time until the Android symbol comes up on your screen.
- Release the power button while still holding the Home and Volume Up buttons.
- Use the volume buttons to highlight the “Wipe Cache Partition” section.
- Click the Power Key and select the highlighted option.
- Move down and select Yes.
- Scroll down and use the Power button to choose the Reboot system
Your Samsung Galaxy S20 or Galaxy S20+ Plus will most probably reboot with the cache wiped off.
How to do a complete hard reset
Before carrying out this procedure, you should know that doing a hard reset would erase all the data on your phone, including apps and settings. Don’t forget to backup your Galaxy S20 and Galaxy S20+ Plus to secure your data. You can back your data by simply navigating to settings and then choosing Backup & Reset.
- Switch off the Samsung Galaxy S20 and Galaxy S20+ Plus.
- Press and hold the Power button, Home button, and Volume Up but at the same time until the Samsung symbol appears.
- Select “Wipe Factory/Data Reset” using the Volume buttons for scrolling through.
- Choose “Yes delete all user data.”
- Now, reboot the system.
How to remove the SIM card
You can begin by switching off your Samsung Galaxy S20 or Galaxy S20+ Plus. Then, remove the SIM card and introduce it back into the smartphone. Next, switch on your phone to check whether your touch screen problem has been resolved.
After you follow the steps above, you should know how to solve Galaxy S20 and Galaxy S20+ Plus problems with Touch Screen.