Among the people who discuss all kinds of Samsung Galaxy S9 functions, features, and options, troubleshooting group text errors will often come into play. But simply because you’re reading this doesn’t mean you’re dealing with a group text error on Galaxy S9 and Galaxy S9 Plus.
In case you don’t know what that is, yet you’re planning on being informed and prepared for whenever that will happen… Let us show you how to spot this particular error first.
In a nutshell, the Samsung Galaxy S9 and Galaxy S9 Plus group text problems manifest through the incapacity of accessing the content of such a group text message. The user would see the group text and the following details:
- Message size: 2K
- Expires: date and time
Next to it, there will still be the download button but the problem is that nothing happens when you use it. You can clearly tell that nothing is being downloaded and the Downloads folder itself will reveal no downloaded document on this occasion.
So, the Samsung Galaxy S9 group texts error is all about not being able to download your group texts. You’ve tried it all without success? It certainly looks as if the device is malfunctioning and that may or may not be the case. To kill the suspense, let us reassure you that there are things you can do to solve the group text problem on Galaxy S9 and Galaxy S9 Plus. Allow us to detail them all in a separate tutorial!
How To Solve Galaxy S9 Group Texts Error
If you’ve paid attention to our previous article on how to spot the Samsung Galaxy S9 group texts errors, you know we’ve promised you some clear courses of action. Here they are!
In our experience, the Galaxy S9 cannot download the group texts in one of the following two instances:
- When it has no internet connection;
- When the APN settings are messed up.
The internet connection is of the essence because group texts are seen as MMS. For sending and receiving MMS data, one must have an active internet connection, whether it’s wireless or mobile data.
If you’re sure that the internet is not the problem here, you’re left with the APN settings issue. That one can only be tackled with help from your carrier. So, to solve the Samsung Galaxy S9 group texts error, you’ll have to reach out to their tech support line and ask about the APN settings. The operators should help you set it up in no time.
Did this tutorial help you or you’re still left with other questions unanswered, on other troubleshooting topics? If that’s the case, we’d like you to take a peek at all our other Samsung Galaxy S9 related tutorials and you’ll find plenty of useful information!