If you recently acquired a Samsung Galaxy S8 and Galaxy S8+ Plus, it is important that you know how to fix the texting issues of your Galaxy device. These problems include your Galaxy S8 and S8+ Plus not sending or receiving messages.
There are 2 things that are normally involved when you have a problem sending or receiving text messages. One is when you cannot receive a text message on your Galaxy S8 from a sender using an iPhone device. The other thing is when you use your Galaxy S8 smartphone to send a text message to a non-Apple smartphone such as a Windows phone and Blackberry devices, where messages are delivered as iMessages.
The issues commonly occur especially when you’ve previously used iMessage on your iPhone and you happen to transfer your SIM card to a Galaxy S8 or Galaxy S8 smartphone. If you forgot to deactivate iMessage, then it will mean that other iOS users will still try to use iMessage to try and text you. Here’s the good news. Our article below will try and explain how to fix your Galaxy S8 and S8+ Plus not receiving texts.
How to fix your Galaxy S8 and S8+ Plus not receiving text message problem
- Insert the SIM card back to your iPhone. Make sure it is the one you transferred to your Galaxy S8 device.
- Ensure that your device is connected to a data network like LTE, 3G and so on
- Go to Settings > Message and deactivate iMessage.
- This fixes the Not Receiving text messages problem on your Galaxy S8 and Galaxy S8+ Plus.
If you do not have the original iPhone then unfortunately for you, you cannot turn OFF iMessages. Your other option would be to go to the Deregister iMessage page and toggle iMessage to OFF. Once the ‘Deregister iMessage’ page is opened, scroll to the bottom of the page and press on “no longer have your iPhone?” option. Below it is a text box where you enter your number, pick your region then type in your phone number. Then hit on “Send Code.” Type in the code in the field “enter confirmation code” and then hit “Submit.”
You should now be able to send and receive text messages on your Galaxy S8 and S8+ Plus from other iPhone users.