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How To Troubleshoot Galaxy S8 Won’t Activate

Whether you have a brand-new phone or you’ve taken it from someone else, the first time when you are inserting your SIM into a Samsung Galaxy S8 or Galaxy S8+ Plus you will have to activate it. Usually, the process will go automatically, the moment the device detects a network and a Wi-Fi connection. Nevertheless, there may be instances when, because of a server temporarily unavailable or a smartphone that cannot be easily recognized, this simple step of the process won’t happen.


First, you need to relax. You’re not the only one who can’t activate a Galaxy S8 or Galaxy S8+ Plus. In fact, many owners who bought it from AT&T, T-Mobile, Verizon or Sprint have experienced the same problem. And even though the fix can be slightly different, the steps that we will present you below should help you solve the majority of activation errors.


Second, you need to contact your carrier, the most entitled to help you activate the device. If there’s a particular service problem that has been preventing the activation, you will be able to find out from the carrier, which will spare you from trying everything below listed.


Third, you need to try one of the following solutions: a factory reset, a network change, or a simple restart.


  • Performing a factory reset of Galaxy S8 will erase everything you had on the device, from files and folders to general settings. This will give it a fresh start and, if your smartphone was to blame for the blocked activation, should solve that problem too. Before you proceed, go to Settings, Backup & Reset, and backup whatever files you had on the phone.
  • Using a different network will help you overstep Wi-Fi and network connectivity problems, which could be blocking the connection between your Galaxy S8 and the server. So just connect to a different Wi-Fi network and see if the device proceeds with the activation or not.
  • Rebooting the device, as simple as it might seem, can solve your problem more often than you might think. You don’t even need to perform who knows what fancy key combinations. You just turn off the smartphone, let it sit like that for a couple of minutes, and then you turn it back on. See if it initiates the activation and, if not, go back to our second suggestion and… contact your carrier – from there, you should be able to receive further indications.


If you have any other aces up the sleeve on how to make a Samsung Galaxy S8 to activate, feel free to share your experience with us, in the comments below.



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