If you used to make fun of those complaining that they got locked out of their smartphones, you might feel embarrassed to discover that it happened to you too. Locked out of a Samsung Galaxy Note 8 or Note 9, the problem is quite common and many people want to know if there’s any way to bypass the lock screen. If possible, it should be the least invasive method, something that wouldn’t require resetting the device and losing everything on it just because of a password.
We can tell you that there are several different ways to handle this situation, but we cannot guarantee you that a hard factory reset is easy to avoid. There are two services that we’d like to introduce you to, the popular Android Device Manager and the Samsung Find My Mobile. These two are known to be very effective for your kind of situation, provided you did manage to create a Google or a Samsung account in advance.
Now, most Samsung Galaxy Note 8 and Note 9 owners use a Gmail account on their devices, which means that a Google account was created and registered on the phone. If you didn’t create your Samsung account yet but you have a Google account, you’re still safe. It doesn’t matter if you were logged in with that account on your smartphone, at the time you got locked out. You will be able to access your account from a web browser, on a PC, but it is essential that you have an active account to use any of these two services. Now, for the actual steps:
How Android Device Manager can unlock a Samsung Galaxy Note 8 and Note 9:
- Use a computer and open an internet browser;
- Access the Android Device Manager;
- Log in with your Google account credentials;
- Select your Galaxy Note 8 or Note 9 device from the main screen;
- Look for the Lock and Erase feature listed in the next window;
- Follow the steps, as suggested in there, to lock the phone;
- You will then be required to set up a temporary password;
- Do that and return to your smartphone;
- Use the temporary password to unlock it;
- Go ahead and set up a new, permanent password, from the phone.
How Samsung Find My Mobile can unlock a Samsung Galaxy Note 8 and Note 9:
- Access the Find My Mobile service from an internet browser;
- Use your Samsung account credentials to log in;
- Activate the Remote Controls feature;
- Follow the indications available in there to set up a temporary password;
- Unlock the screen of your phone with that password and then, set up a new one.
How to factory reset Note 8 and Note 9 when nothing else works:
The factory reset process is not complicated, but it takes some planning. You will first have to back up all your important information and files. You can do it from Settings, Backup & Reset, or you can use a third-party app and even your cloud memory (16GB in Google Drive!). Make sure you don’t leave anything behind and only then proceed to this tutorial on how to factory reset Samsung Galaxy Note 8. You now have three different options, inform yourself, see what works for you, and put it into practice right away!