Not receiving text messages on Samsung Galaxy S9 and Galaxy S9 Plus is a common problem. This can only mean that the problem isn’t necessarily with the device itself, even though it seems to manifest strangely. Sometimes, it targets communication with Apple devices and other times it prevents you from texting to non-Apple devices.
What could the two situations possibly have in common, other than your apparently malfunctioning smartphone? We dare to say it’s the SIM card itself. Before you decide not to believe us, take a pause and remember whether you’ve used this SIM card from Galaxy S9 or Galaxy S9 Plus with an Apple phone. You did, didn’t you? Below we’ll explain how to fix Galaxy S9 and Galaxy S9 Plus not receiving text messages.
One Word You Have To Keep In Mind, For The Time Being: iMessage.
That’s right, you haven’t deactivated it before swapping the devices. Since the SIM got to work with iMessage, it is probably trying to do the same right as we speak. For this reason, when someone texts you from an Apple phone, the message will try to reach your SIM via iMessage, which is impossible on an Android that doesn’t support this service.
Moreover, when you are trying to message to someone who uses any other phone than an Apple phone, the still active iMessage will take over and try to deliver. Again, impossible.
Now that we’ve cleared that out, you must be even more anxious to discover the solution. You’re probably asking yourself if you really have to use the old iPhone. And the answer depends on how you prefer. If you already gave it to someone else or sold it, do not worry. You can still deactivate it from the internet. We’re going to guide you through both options to fix not receiving text messages on Samsung Galaxy S9 and Galaxy S9 Plus.
Say You’re Still In The Possession Of The Old iPhone?
- Grab it and put your SIM card back into it;
- Power on the device and activate the internet;
- Make sure you have some kind of web connectivity, LTE or 3G;
- Finally, navigate to Settings, at Messages, and manually disable the iMessage.
When all this is done, you can safely remove your SIM card once again and bring it back to Samsung Galaxy S9 or Galaxy S9 Plus.
Want To Fix Galaxy S9 And Galaxy S9 Plus Not Receiving Text Messages Problem Online?
- All you need is a device with internet connection, to access the Deregister iMessage page from it;
- On that page, you must head to the section starting with the “No longer have your iPhone?” question;
- Type your phone number and region, as confirmed;
- Ask for the confirmation code, which will shortly arrive on your smartphone;
- Type it on the internet page, where it says “Enter confirmation code“, and hit the submit button.
Again, when all this is done, assuming that the confirmation code that you submitted online was verified, the iMessage service will be turned off. From now on, you won’t have to deal with the frustration of not receiving text messages on Galaxy S9 and Galaxy S9 Plus.