For owners of the new Samsung smartphone, you may be having problem with not receiving text messages on Note 9 and Note 8. This is a common issue and there are generally two different reasons why this is happening to your phone. One of the issues happens when sending text messages and the other is with the receiving of text messages.
If the Samsung Note 8 or Note 9 can’t receive text messages, it’s probably because the other person is using iMessage to send you the text and Android users can’t receive iMessage. But if you’re having issues trying to send a text message, it could be from trying to send a message to someone with an iPhone. This same type of problem with not being able to receive SMS on Samsung Note 9 or Note 8 has been reported with Windows and Blackberry devices, as it has to do with the message format being sent from the sender’s smartphone.
An example of this is try to send a text message with an iPhone. An iPhone will try to send the message first as iMessage and this is not compatible with Android devices.
For those that have just bought a Note 8 or Note 9 and using the SIM card from your old iPhone, you could be having problems that you can’t receive messages on Samsung Note 8. Follow the instructions below to learn how to fix this problem.
How To Fix Note 8 And Note 9 Not Receiving Text Messages:
- Take out the SIM card from your Note 8 or Note 9 and reinstall it to your iPhone that you used before.
- Turn your iPhone back on and let it connect to the cell network.
- Go to Settings, tap on Message and then turn off iMessage.
- Now go back and reinstall your SIM card on the Note 8 and restart your phone.
This should fix the problem with not being able to receive text messages on Samsung Note 9 and Note 8 and being able to send texts as well. If you don’t have your iPhone that you used to use, there’s another way that you can turn off iMessage without the original device.
Go to Deregister iMessage and browse for the “No longer have your iPhone?” option. Follow the steps on screen and type in your phone number. Apple will send you a confirmation number and you’ll need use that for the area that says “Enter Confirmation Code.” Once the confirmation code is verified iMessage will automatically be turned off and the issue should be solved.
It’s recommended to test your Samsung Note 8 or Note 9 by sending a text message to see if the problem is fixed.