When your smartphone keeps turning itself on and off, there is something wrong with the device. Several reports have been recorded where the Samsung Note 8 and Note 9 suddenly starts to turn off severally without warning. Your best option would be to locate a Samsung technician to fix. Several models like Galaxy S6, S4, Note 8 and Note 4 come with warranties, so, if it’s new and it keeps on turning itself on and off, take the warrant with you and the receipt showing the purchase to Samsung dealers and have it replaced.
Having a warrant close by can save you money in case your Galaxy Note 8 or Note 9 has major issues. If you are within the period specified in the warranty, you have every right to demand a replacement or fixing free of charge, otherwise, you won’t get anything without proof of a declaration in the form of a warrant and a sales receipt.
Also, have the Samsung support team check out your device if it keeps shutting down, rebooting or freezing. A defective battery or a new app can lead to your phone performing poorly and worst case scenario is a bad firmware that may result in crashes. Here are two ways you can go about fixing a Samsung Note 8 and Note 9 that keeps turning on and off.
The Android operating system causes the Samsung Note 8 and Note 9 to keep restarting
A new firmware update installation can be a reason for the Note 8 and Note 9 on and off problem. In this case, factory reset the device using the following guide how to factory reset the Samsung Galaxy Note 8. However, remember to back up all data before resetting the device. Note that, when you reset your Note 8, everything will be erased which is why a backup is recommended before a factory reset.
An application is responsible for the sudden reboots
It happens that sometimes an application is responsible for your smartphone going on and off. Before uninstalling the app in questions, set the device in Safe mode so you can securely uninstall any app. Keep in mind that every app has its purpose and some of them depend on others to perform, therefore, removing any app without proper instructions can paralyze other apps and freeze, slow down or crash the Note 9 and Note 8.
To launch it into safe mode, turn the device completely off and then press and hold the power button to reboot it. The Samsung logo appears, and that’s when you suddenly press the Volume down button to reveal a safe mode option at the bottom left. Now you can safely remove the bad app or uninstall the applications infrequently used. The more internal memory your device has, the more efficient and fast the smartphone will be, otherwise, it will be like stuffing yourself full and eventually, you become sick.
Most of these high-end smartphones operate like your stomach only they have a mind of their own. If a virus attacks the software, they slow down, and if you do not get an antivirus, they multiply and crush your device.