The Safe Mode is something you get to read about quite often. It isn’t something specific to the Samsung Galaxy Note 8 and Note 9 alone, but rather a booting sequence for all Android OS devices out there. Troubleshooting a problem from within this mode isn’t very specific, but it definitely helps you know where to look for. That’s because the Safe Mode blocks any third-party app, which means that, if your problem no longer manifests when you’re in this mode, it is clearly triggered by one of the third-party apps currently running on Samsung Galaxy Note 8 and Note 9.
Long story short, if the device freezes, the screen no longer wakes up, the smartphone keeps restarting, or you’re dealing with any other bug, it cannot hurt to access the Safe Mode and see if the problems persist in there. You will also be able to safely uninstall any problematic app while in there, so read on to find out how can you get there in the first instance!
To access the Safe Mode on Samsung Galaxy Note 9 and Note 8:
- Turn off the smartphone;
- Press and hold the Power/Lock key until you see the Note logo on the display;
- When that happens, quickly switch to holding the Volume Down key and releasing the Power key;
- Press the Volume Down all the way until the device reboots;
- When that happens, the device will enter the Safe Mode, as suggested by the Safe Mode text displayed at the bottom left corner;
- That’s the time when you can finally let go of the Volume Down key and start exploring whatever you came here for.
As suggested, this action will lead to blocking any third-party app or service. You will still, however, be able to enable or disable various features and even safely uninstall apps that you no longer want. When you’re done…
To get out of Safe Mode on Samsung Galaxy Note 9 and Note 8:
- Press the Power/Lock button;
- From the list of options, select Restart;
- If necessary, hold down the Volume Down key throughout the restart, to make sure you’re returning to the normal running mode.
The last step applies only to some devices provided by particular wireless carriers. The Volume Down key would have to be pressed in the same way like you did when you have booted the Samsung Galaxy Note 8 and Note 9 into Safe Mode. If this guide didn’t help you to find the cause of the problem, you know that you might have to consider entering the Recovery Mode, for a more advanced wipe cache or factory reset action.