The user of the Galaxy S8 and Galaxy S8+ Plus, both new and old have complained about the camera not working on the phone. The kind of the problem is that they always see a message “Warning, Error”, this can be a bad show for the new users and those who are not used to this hitch. This makes it impossible for the video and picture to be executed as expected.
The reason that you are experiencing this is because the software could be outdated and may be the camera is damaged. You are not supposed to make any conclusions as such but you can try the following methods to fix the Galaxy S8+ Plus camera that is not functioning and has an error.
Another possible reason for the failure of the camera is the fact that the Android software is having issues and this can be resolved by switching off the phone and switching it on again. This can offer a good solution but if it does not, you can reset the Galaxy S8 camera.
- Swipe down on the home screen
- Go to the Applications manager
- Select menu then tap on the “Settings” button
- Tap on the applications and then from here opt for “Apps Manager”
- Select “All apps” then you look for the “Camera”
There will be several options but in this case select on the Force to open or stop “Storage” an option will pop up for “clearing cache” and you have to understand that this will restart the phone. After the phone restarts, then you have to believe that the camera in the Galaxy S8 and Galaxy S8+ Plus will now be working fully.
The third option is by going to the service menu where you can solve the problem. Go to the “Mega cam” and generally upon tapping on the button, a camera image will appear and this indicates that the camera is functional. If this does not happen, it means that the Android camera app is having a serious problem and the only way out is to factory reset the Samsung Galaxy S8 and Galaxy S8+ Plus.
If after performing the above three options, the problem does not go away, return the phone to the dealer for further advice. It would be advantageous if the warranty is still valid because chances are very high that the camera app is damaged. So far you already know what to do when the camera displays a warning error message.