Some of our readers complained about their Samsung Galaxy S8 or Samsung Galaxy S8 Plus experiencing a slow internet connection. If you’ve made it to this page, chances are you’re in the same situation. Trying to use web services and websites like Facebook and Instagram, Twitter, Snapchat, YouTube or WhatsApp are the actions that will make this bad connection more obvious. If it’s taking you ages to upload images and videos on these websites and apps, you have a couple of options to try for fixing this problem.
If you’re not a technical person, get technical support
This will save you from going through any of the troubleshooting methods that we are about to present below. When you’re not sure what you are supposed to do or you just don’t want to deal with it, taking the smartphone back to the shop from where you’ve bought it is the simplest thing you can try. A technician will conclude if it is defective or if it needs a replacement and you have nothing to worry about, other than, of course, to pay for the diagnosis.
If you want to do the minimum of effort, disable the Wi-Fi
You obviously don’t need to be a tech-savvy user in order to do this. But you probably haven’t thought about it so far because it isn’t a very obvious suggestion. To your surprise, however, even when you don’t have an active wireless network in the area where you’re working, the Samsung Galaxy S8 or Samsung Galaxy S8 Plus might still pick up some very weak signal coming from the nearby buildings.
“Trained” to prioritize the Wi-Fi over the mobile data, the device will do just that, ignore your mobile internet and try to use a free wireless network that is causing the slow connection problem. So, make sure that you access the Settings, tap on Connections, and disable the Wi-Fi in there.
A more advanced solution would be to clear the caches…
This one will definitely require more knowledge but that’s why we have this guide on how to clear Galaxy S8 and Galaxy S8 Plus phone cache. Follow these instructions to clear the system cache and the internet might work back normally. The Wipe Cache Partition – this is the name of the feature you will be activating for this purpose – will only delete the cache memory. There’s no need to back up your data because it is all safe, though, no one will prevent you from doing so if you insist on avoiding any potential complications.
A more extended troubleshooting process…
As you might have noticed, the above options for tackling a bad connection on Samsung Galaxy S8 or Samsung Galaxy S8 Plus are somewhat general approaches. If you enjoy doing this and you prefer to eliminate potential causes one by one, we advise you to look into any of the following potential causes:
- Apps running in the background and taking up from your internet speed;
- Corrupted/full internet cache;
- Exceeded data speed limit;
- Low memory on the device;
- Outdated browser;
- Outdated firmware;
- Poor Wi-Fi network;
- Poor/low signal strength;
- Too many devices connected to the network;
- Too many users connected to the network;
- Too many users on that website at that time;
- Website under heavy load.
Just by reading these potential causes you probably make connections and realize how you can check any of these circumstances. Try to rule them out and your Samsung Galaxy S8 or Samsung Galaxy S8 Plus will soon enough restore its flawless Internet connection.