Are you having problems with opening an email attachment on the Galaxy S8+ Plus? There have been a lot of reports that people are having issues with getting a PDF file open as well as other attachments from an email on the Samsung Galaxy S8+ Plus when you are clicking on a Adobe PDF icon on an email. You could be curious if you are able to save or view it.
The Adobe program tends to quickly open but then disappear without actually opening the file when you are trying to view the option. You will also run into this issue when you try to save a file. You may be asking yourself if you are able to get things back to the way they were.
How you can unable the open email attachments on the Galaxy S8+ Plus:
You need to check and see if you are using the right app if you cannot open email attachments. If you do not, you need to go the Google Play Store and download the proper app such as a PDF viewer so that you can open a PDF files.
You may try to solve your problem by getting rid of an email account and then adding again. Here is a guide for you to solve your problem since it is not that difficult:
- First, you need to click App Icon.
- Then, click on the Account tab.
- You should then click on the Email account that you are having problems with.
- Click on More;
- You then need to click on remove account.
You need to have the account re-added once this procedure is up. You should be able to install apps and have the account set up again if you are using a third party email. However, if you are not using a third party email app, take a look at the steps below:
- Put them in the Settings;
- After, click on the option to Add account.
- Choose Email;
- You need to have the account registered again towards the end.
Once done, if you are still having issues after the steps take, you should back up all your information such as text messages, videos, media, and photos that you want to keep on the Samsung Galaxy S8 or Galaxy S8+ Plus. It is recommended for you to do a factory reset, which will erase your smartphone’s information and restore the software to how it originally was when you got so you can have fresh start.