SamsungTech

Samsung Galaxy S8 And Galaxy S8+ Plus: How To Fix White Screen In Messages App

You may have been using your Samsung Galaxy S8 for a little bit but you are concerned that something might happen. Recently, there have been issues with the texting app on the Samsung Galaxy S8 that has not had problems.

When people begin to use a lot of emoticons when texting, things go according to plan without having any problems. However, if you try to send it, the screen turn white and the responses cannot be seen or just the text. The whole purpose of this is to know what happens when you close, open, and send a text on an app.

You should not be worried since this could most likely just be an issue with a bug or a glitch in an app. However, it can get frustrated when you cannot do what you want and you are tired of having to wait on the Samsung Galaxy S8 and Galaxy S8+ Plus.

You have the option to choose what you want to do such as trying to clear your cache and the app’s data. This is important when you want to remove the bug and get things back to the way they were.

 

How To Fix White Screen In Messages App On Samsung Galaxy S8 And Galaxy S8+ Plus:

  1. Click on the Apps icon starting at the Home Screen.
  2. Locate and click the Settings and the click Backup & Reset.
  3. Click on Factory Data Reset.
  4. Then click on Reset Device.
  5. You need to put in your PIN or password if the feature for screen lock is turned on.
  6. Click Continue;
  7. To confirm the action, click Delete all.

 

You must try the next step if the steps you used above to do not work. You need to try to reset your device to factory settings, which is called doing a hard reset on your device. However, you should do a back up of your files and data before you do the steps for a hard reset. You must take a look at the steps on how to Hard Reset the Samsung Galaxy S8 to get the best result. You must make sure your videos, messages, contacts, photos, and other things to be backed up in the Galaxy S8 device.

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