Usually, when people ask questions like – Why can’t I get iMessages on my Samsung Galaxy S9 or Galaxy S9 Plus? – what they mean is that they aren’t getting messages sent from Apple devices…
You see, Apple devices are using the iMessage service as a default texting option, but it doesn’t mean they can’t send regular SMS messages. In fact, for two devices to communicate via iMessages, they both have to have active the iMessage services associated with their numbers.
To keep it short, if you used an Apple device but took out the SIM card and inserted it into this new Samsung Galaxy S9 or Samsung Galaxy S9 Plus, you might expect to keep using iMessage. But the problem is that you can’t. And not only that you’re not getting iMessages on your new device, but you can’t seem to be able to send messages to those who aren’t using an iOS device either!
The problem: your number still has the iMessage active. iMessage is a service for iOS smartphones alone and your SIM is trying to use it. When texting to non-Apple phones (Android, Blackberry, Windows) it can’t reach them. When receiving messages from Apple phones, it can’t get them either, because the iMessage isn’t working on the Android.
The solution: to deactivate the iMessage service associated with your SIM card. This can be implemented either from the old Apple device, by reinserting your SIM card in it and tweaking its menus. Or it can be solved much easier, with an online service, which happens to be the official iMessage deregistration page.
Conclusion: whatever the problem with SMS seems to be on your new smartphone, it is, most likely, because you have forgotten to shut down the iMessage before switching the phones.
To Fix Galaxy S9 And Galaxy S9 Plus Not Receiving Text Messages Problem From Old Apple Device…
- As suggested, go get your old iPhone;
- Take out the SIM card from the new Android phone;
- Insert the SIM into the old iPhone;
- Activate an internet connection on the iPhone – it really can be anything, 3G or LTE;
- Head to the Settings menu;
- Select the Message tab;
- Turn off the iMessage from there.
To Fix Galaxy S9 And Galaxy S9 Plus Not Receiving Text Messages Problem From The Internet…
- Keep the SIM card on your new Android phone and simply launch an internet browsing app;
- Navigate to this Deregister iMessage page;
- Look for the section that starts with this question: No longer have your iPhone?;
- Type your phone number within the dedicated field below that question;
- Select your region;
- Use the Send code option;
- Within a few seconds, the deregistration code will be sent to you on the phone number you just provided;
- Type that code on the website, right where it says “Enter confirmation code”;
- Use the submit button to send it and that’s all.
Now that you have successfully deactivated the iMessage, you won’t have to ask yourself ever again about Samsung Galaxy S9 and Galaxy S9 Plus not getting iMessages.