System crashes, as undesirable as they are, can still be a regular occurrence for the system crash on Samsung Galaxy S9 or Galaxy S9 Plus. Some users reported that they have noticed a pattern in association with a particular third-party app. Others were surprised to see this happening as they have just updated the firmware. But as you can imagine, there are lots of people who cannot exactly identify the root of the problem yet who still need a fix for it.
Coming up next, we will show you what to do with your Samsung Galaxy S9 or Galaxy S9 Plus in the event of an unexpected freezing episode, most likely followed by a crash. If you haven’t recently done any software update, start from here – make sure that the device is really running on the latest operating system version available.
Now, assuming that apps keep crashing even after this update or that you suspect a previous update for causing these problems of crashing on Galaxy S9 and Galaxy S9 Plus, we suggest you to…
Factory Reset Galaxy S9 And Galaxy S9 Plus
The factory reset will erase everything, leaving the phone empty, with no custom settings and nothing from what you have previously installed or downloaded on it. This solution is normally applied only after you have backed up your personal information and settings, for more than obvious reasons. More on how to do just that and what steps to take afterward, you’ll find it all detailed in this article about how to factory reset a Galaxy S9 or Galaxy S9 Plus device.
Uninstall Any Potential Malfunctioning App
This strategy is obviously useful when you have noticed that a specific app is making the smartphone to freeze or crash more often than any other. It can be a single app or more than one, but when you have your list of suspects, you should consider the removal option. Of course, it would help taking a couple of minutes to take the pulse on the Google Play Store. Search for that app and see if other users complain about the same things like you do and if there’s any recent response from the developer. If not, don’t hesitate about removing that app, which is clearly faulty and without extended support from the developer.
Clear The Cache Data On Galaxy S9/ Galaxy S9 Plus
Have you noticed how most smartphones tend to crash randomly, freeze or reboot after a longer period of time when you haven’t used the restart option? This is due to whatever memory glitch, caused by the cache memory in particular. So, you could turn the device off and then back on but if that doesn’t solve the problem of a system crash on Galaxy S9 and Galaxy S9 Plus you must:
- Launch the Apps section;
- Go to Manage Applications;
- Select the application you’ve noticed to frequently crash;
- Use the Clear Data and Clear Cache options.
Get Yourself Some Extra Memory
Of course, smartphones are not like computers, for you to throw in some extra RAM whenever you feel like doing so. A lack of memory will, therefore, be handled by uninstalling unnecessary apps and removing photos, music, and any other useless media files. After you free up the internal memory, the problematic apps that now have enough memory to run at full capacity without freezing will no longer make your Samsung Galaxy S9 or Samsung Galaxy S9 Plus keep crashing.