Bought a Samsung smartphone and you’re already suspecting a texting issue on Galaxy S9 or Galaxy S9 Plus? If you are having texting problem on Samsung Galaxy S9 or Galaxy S9 Plus you are not alone. Have you checked the web and were surprised to see that there are quite a few other people out there who also report the same texting problems? Before you freak out and tell yourself that you’ve made the wrong choice, let us tell you something…
More often than not, this kind of issue has a particular pattern. Specifically, it manifests by not receiving text messages sent by iPhone users and by not being able to text to anyone who is not using an iPhone. Just as importantly, it applies to people who previously used an iPhone, right before purchasing a Galaxy S9 or an S9 Plus.
The iPhone is the common point here and, by now, you should be able to tell if you’re in the same situation or not. If you’re not, you will probably have to look up for alternative solutions, here on our website, or even directly at an authorized service. But if you did have an iPhone before this Galaxy and if you do have problems with receiving from iPhones and sending to non-Apple devices… Well, it looks bad but it’s not nearly as bad as you think.
In fact, it’s an iMessage problem on Galaxy S8 and Galaxy S9 Plus because yes, you haven’t deactivated this service when you removed your SIM from the iPhone and put it into the Samsung Galaxy S9 or Galaxy S9 Plus. This one really is the cause of all your problems. The reason?
With the iMessage still active, when you try to send messages, the SIM is doing it through the iMessage but, with the non-Apple device not having this service, your messages don’t get to the destination. The same goes when someone texts you from an iPhone, the message will be handled via iMessage, a service you no longer have access to on this new Samsung smartphone. What can you do about it, you wonder?
How To Fix Galaxy S9 And Galaxy S9 Plus Not Receiving SMS…
- Remove the SIM from the phone and transfer it to that old iPhone;
- Check one more time, to be sure that you have a data network like the 3G or the LTE;
- Go to the Settings section and select the Message tab;
- Find the iMessage option and deactivate it from there.
In case you no longer have access to your old iPhone, don’t think for a second that all is lost. You can simply use the web to access the Deregister iMessage page, where you have the “No longer have your iPhone?” option waiting for you to use it. Type your phone number and the required geographical details and ask for a deactivation code. Once you use the Send button, you’ll get it on your phone. Typing it in the Enter Confirmation Code field will be all.
Now, the Samsung Galaxy S9 or Galaxy S9 Plus will no longer give you those troubles with not receiving text messages! Let us know if you are still having problems with Samsung Galaxy S9 or Galaxy S9 Plus texting issues.