You’ve been dying to try your new Samsung Galaxy Note 8 or Note 9 and particularly the heart rate monitor, but not now that you have it, it doesn’t really work as you were expecting? Do you feel like something is wrong with it? Do you suspect that it doesn’t show the correct stats? If you’re curious to know how to fix the heart rate monitor not working on a Samsung Note 9 or Note 8, you might be surprised with our suggestions.
That’s because, in most cases, the monitor is actually working as it should, yet something is impairing the correct measures. That something would be the protection foil that comes attached to the heart rate monitor right from the factory. The manufacturer applies it for obvious protection reasons and, unless you carefully look at it, you might not even notice it’s there.
Think back and try to remember if you really took out that protection film. If you didn’t, chances are that this is the reason why your Samsung Galaxy Note 8 or Note 9 heart rate monitor seems to act weird. Now that you’ve got good news, we have more coming.
To fix the monitor and enjoy the health app at its fullest, suffices to remove that film from the lens of the sensor. The best way to go about it is with a piece of scotch tape that you place on top of the film. When you pull it off, the scotch should come out with the foil at once.
Do that and try to use the heart rate monitor on Samsung Note 9 and Note 8. This time, it should work perfectly.