Are you upset that your Samsung Galaxy Note 8 or Note 9 bounces from Wi-Fi to mobile data, back and forth, when you expect less? If you’d like it to stay connected to a wireless network until you say otherwise, perhaps you should consider tackling the main possible cause – the Smart Network Switch feature.
In case you didn’t know this, you will find out in a minute. One of the features that your Samsung Galaxy Note 8 or Note 9 makes use of, in order to offer you a stable internet connection, is this automatic switch. The phone notices that the wireless connection is too slow or unstable and decides that you’d have a more seamless navigation experience from your mobile data. What it does is to drop off the Wi-Fi connection without giving you an alternative and automatically switching to the 3G.
It’s smart and potentially useful, but only when you don’t mind spending your mobile data. If you prefer to keep those costs under control and if you don’t mind having a slower wireless connection, look no further than to turn off this constant switch from WLAN to mobile data.
Disable the Smart Switch and make the Note 8 and Note 9 stay connected to Wi-Fi:
- Turn on the phone;
- Activate the mobile data;
- Go to Settings;
- Go to the Wireless section;
- Uncheck the Smart Network Switch option listed at the top of the screen.
Now you can leave the menus and expect for the Samsung Galaxy Note 8 and Note 9 to stay connected on whatever connectivity option you select. If you happen to notice the same problems even after you have disabled the smart switch, there may be something about your phone’s Wi-Fi feature.
Before you go into more advanced evaluations or ask a professional opinion from a technician, consider wiping the cache partition. The process, though it is performed from the Recovery Mode, is absolutely safe and won’t make you lose any data stored on the phone.
To wipe the cache partition of Samsung Note 9 and Note 8:
- Turn off the phone;
- Press and hold 3 keys: Volume Up, Power, Home;
- When the phone vibrates and the Recovery Mode starts, release the buttons;
- Use 2 keys: Volume Down and Power to select and to initiate whatever actions you have listed within the Recovery Mode main menu;
- Go for the option labeled as Wipe Cache Partition;
- When the process is done, go for the option labeled as Reboot System Now, which should take you back to the normal running mode.
After you have wiped the cache and returned to the normal mode, the Wi-Fi should work flawlessly on Samsung Galaxy Note 9 and Note 8. If it doesn’t, try a factory reset or a technical inspection!