If your internet is moving slow on Samsung Note 9 and Note 8, you don’t really have to blame it on your smartphone. We get that it can be frustrating not to be able to load your Facebook or Twitter feed, your YouTube favorite songs or your WhatsApp conversations, but there could be a series of different reasons to take into account. At the same time, there is also a series of different options you have at hand. If you don’t know how and where to start from, we will guide you right away.
What are the causes that make your Samsung Note 8 and Note 9 have a slow internet lag?
- It can be a poor signal – the low signal strength is the first thing to check up on;
- It can be a poor Wi-Fi network – if you have the chance to test with another network, it could be useful;
- It could be a network congestion or too many people trying to access that particular website – trying to access it at a later time might give you a different experience;
- You may have too little memory or too many apps running in the background and taking up of your resources – try to close the apps from the background and to free up some memory;
- It could be a corrupted internet cache or just a full cache memory – wiping the cache can never hurt;
- Your Samsung Galaxy Note 8 or Note 9 might need a firmware update – check to see if there is any new version available;
- After updating the firmware, consider updating the browser software as well;
- Last but not least, it could be that you have just exceeded your data speed limit – check your mobile data stats before anything else.
Considering that every single one of the options we have just mentioned above can be at fault, do not ignore them. Try to rule them out one by one and if, by the end of it, the Samsung Galaxy S8 is still having a slow internet lag, try the instructions from below.
First, wipe the cache partition on Samsung Note 8 and Note 9:
When you wipe the cache partition, you give your smartphone a clean cache memory that should allow a smoother transition when switching from one app to another. The option is very effective in many situations and users appreciate it because it doesn’t jeopardize your data in any way. Since you can be sure that all your files and information are safe, go ahead and wipe the cache partition from the Android Recovery Mode. Read our instructions from here on how to wipe the cache on Samsung Galaxy Note 8. See how it goes after you do all that.
Second, check the Wi-Fi to see if it is turned off:
- Go to the main Menu of your Samsung Galaxy Note 8 or Note 9;
- Select the Settings icon and head to Connections;
- Tap on Wi-Fi and touch its dedicated slider to turn it Off.
The reason why you want to do that is the fact that a weak Wi-Fi signal can always give you an internet lag. Let the smartphone work on mobile data alone and this will tell you whether the slow internet connection manifests in association with the Wi-Fi or regardless of it.
Third, run a special malware scan on Samsung Note 8 and Note 9:
You’ve tried a lot of things so far and if none of them helped with your internet connection, maybe you should suspect a potential malware. Use a free anti-virus app from the Play Store to check on all that and see what feedback you get. If you do get some malware notifications, clear the cache and the data of the Galaxy Note 8. And, if you find it necessary, also run a factory reset of the Samsung Note 8 and bring the phone to its default settings. Needless to say, make sure you back up all the files before the hard reset!
Finally, consider asking for some technical support
If nothing worked by now, you probably feel it too – it is best that you seek professional assistance. Maybe the Samsung Galaxy Note 8 or Note 9 is damaged and the cause of the slow internet lag is not as simple to solve as you thought. Talk to a technician and see what answer you get and how you should proceed!