The proof that people often forget their passwords is in the generous range of options that developers offer when it comes to dealing with a locked-out user. If you want to know how to reset your Samsung Galaxy Note 8 or Note 9 password when locked out, don’t use the hard factory reset from the first time. That one will most likely delete all your data and file or everything that you didn’t have the time to back up in advance.
Below, we’ll show you two alternatives that some people successfully use even when their phones are stolen or lost, to protect them. You haven’t lost it, obviously, but you still need to act as if the security options – the unlock password, in this particular case – need to be edited.
- You can use the Android Device Manager – it’s the first and most common solution; it requires that you have previously registered the phone with this service; and when you want to reset the password with it, you will only have to turn on the Lock feature and use the password reset.
- You can use the Samsung Find My Mobile – it’s the solution introduced by Samsung, Find My Mobile or Find My Android, something that looks and works the same with Find My iPhone from Apple; you’ll find it easy to work with its Remote Controls feature and temporarily reset the password, to skip the lock screen without having to type the password you’ve obviously forgotten; this one too requires previous registration with Samsung.
- You can use the Factory Reset – as suggested in the beginning of this short tutorial, sometimes, when nothing else works, the reset will get you out of trouble, with the risk of wiping out all your data, without exception; it will make the device look just like when it was taken out of the factory, before you received it.
To use the Lock feature on Android Device Manager:
- Access the Android Device Manager on any PC;
- Locate the Samsung Galaxy Note 8 or Note 9 on the screen;
- Activate the Lock & Erase;
- Take the steps suggested and lock your phone;
- Configure a temporary password and use it unlock the phone;
- Then, create a new password on your smartphone.
To use the Remote Controls feature on Samsung Find My Mobile:
- Register with Samsung;
- Access the Find My Mobile service;
- Temporary reset the password;
- Skip the lock screen with this new password;
- Set up a new password once you’re in.
To factory reset your Galaxy Note 8 or Note 9 when locked out:
- Turn it off;
- Tap and hold: Volume Up, Home, Power – all at the same time;
- Let go of the buttons when you see the Android icon;
- Select your option with the Volume Down;
- After highlighting the Factory Reset use the Power button to activate it;
- Use the same two buttons to select and activate the confirmation option “Yes – Delete All User Data”;
- Just wait for the smartphone to reboot with a clean memory and no password left on it.
If there’s any other way we can assist you when you’re being locked out from Samsung Note 9 and Note 8, let us know!