When it comes to listening to music, Samsung Galaxy S9 users love to do so while playing the music on their smartphone. There is also an option to stream music which almost anyone can learn to do without any problem.
While this is the case, there are often situations in which the streaming music stops abruptly, pauses, or even displays an error message. This is a common issue of music streaming pausing and stopping on Galaxy S9 and Galaxy S9 Plus can be very annoying when it happens while you are enjoying your favorite song.
There are multiple reasons why these issues may crop up, and it is not often from the streaming app. For this reason, it is advisable that you find a solution to these errors as they may lead to other advanced errors later on.
If you are experiencing stopping or pausing of Galaxy S9 music streaming, then try the following to fix music stopping or pausing on Samsung Galaxy S9 and Galaxy S9 Plus.
Check The Power Saving Settings
There is a likelihood that the problem may stem from the settings of your phone if the Power saving mode is enabled. Power saving mode will stop all battery draining apps when the phone goes to sleep, and this includes the music streaming app. You can fix this by turning the power saving mode Off in the Battery options in the settings menu.
For users who still like to use the Power Saving Mode, there is an option to automatically turn it on when the battery reaches a particular percentage.
If you open the Power Saving Menu, you will come by a background data option. You can decide to either turn off or turn on the “Restrict background data” option. If it is ON, it may be the reason why the music streaming app stops when you lock the device.
Before you exit the power saving menu, you should also go to the details option of the App power saving. You should disable the App power saving for your preferred music app.
Check The Internet Connection
Internet connection is a must for the music streaming app to function. When you lock your screen, you may have set the device to disconnect from any connection automatically. The first step is to determine the Wi-Fi setting that may cause the device to disconnect.
On the Wi-Fi menu in the general settings, click on the MORE option. This is located at the top right of the screen. You should open the “Keep Wi-Fi on during sleep” and set it to ‘Always.’
If you complete these two procedures, then you are sure that the Internet connection and the Power Saving Feature on the Galaxy device will not be a hindrance to your music streaming. If the issue remains, then try the following.
Wipe System Cache Directory
- Power off your Galaxy device;
- Press and hold the Home, Power, and Volume Up button at the same time;
- As soon as the Samsung logo shows up, release the power button;
- When the screen displays the Android logo, release the Home and Volume Up button;
- This will take you to the Recovery Mode, and you should wait for about 30 to 60 seconds before navigating the menu;
- To navigate the menu, use the Volume Down button;
- Scroll to the Wipe Cache Partition and select;
- Press the Power button to start the process;
- Choose Yes;
- Hold down on Power button, the wipe cache action will begin;
- After completion, scroll to the Reboot System Now option;
- Press the Power button to reboot the device in the normal mode.
Your music streaming should run smoothly as soon as the system cache on your Samsung Galaxy S9 has been wiped.
Some people may still experience the problem after all these steps. The last solution is to perform a hard reset of the device. You should use your Samsung account to make a backup and also move your files to a microSD card.