For those of us that own a Galaxy S8 or a Galaxy S8+ Plus, you might have experienced a black screen right after your device has been turned ON. The Galaxy S8 buttons light up with no sign of glitch, but the screen continues to display total black and nothing shows up.
The Galaxy S8 screen doesn’t turn on at particular times for specific people but the common problem is that the screen fails to light up therefore displaying a black screen.
There are various ways to solve the Galaxy S8 black screen problem. Below are a few methods you can turn on to fix Galaxy S8 black screen problem.
Reset your Galaxy S8 to its Factory settings
One fix that works for the black screen issue on most devices is through resetting the smartphone to its factory settings. The following guide will show you how to reset your Galaxy S8 or Galaxy S8+ Plus to its factory settings. It’s important to back up all your files before resetting your smartphone to its factory settings so as to avoid any data loss.
Boot to Recovery Mode and Wipe Cache Partition
The below procedure will get your Galaxy S8 smartphone into Recovery Mode through the booting of your smartphone.
- Get the phone into Recovery Mode.
- After your device vibrates, release the Power key but keep holding the remaining two buttons until Android System Recovery page pops up.
- Use the “Volume Down” key to highlight “wipe cache partition” then press on the Power key to pick it.
- Following the clearing of the cache partition, your Galaxy S8 reboots automatically
You can read the following steps to get a more detailed instructions on how to clear cache on the Galaxy S8 and Galaxy S8+ Plus.
Sought technical assistance
If none of the above ways has worked out for you so far, try getting your Galaxy S8 or Galaxy S8+ Plus smartphone back to the shop or store so that it can be checked out for any defects or damage. If it is adjudged to be defective by your technician, a replacement unit should be offered to you or the necessary repair done.