SamsungTech

Solving Galaxy S8 Dead Screen Problem

If you own one of the Galaxy S8 or Galaxy S8+ Plus smartphones, then you most likely have experienced the dead screen problem when you power your device ON. For particular people, the screen just doesn’t switch ON completely, but the common ground is that the screen doesn’t light up therefore having a dead screen.

There are various ways you can try out to fix the Galaxy S8 dead screen problem. Below is a step by step guide on how you can fix Galaxy S8 and Galaxy S8 dead screen problem.

 

Reset your Galaxy S8 back to its factory settings

One way that fixes the Galaxy S8 or Galaxy S8+ Plus dead screen problem is through performing a factory reset of your device. This guide will show you how to reset your Galaxy S8 and Galaxy S8+ Plus back to its factory settings. You should therefore know that before you reset your Galaxy S8 or Galaxy S8+ Plus back to its original format, you need to back up all your important file information so as to prevent ant loss of data through the reset.

 

Try booting your Galaxy S8 to Recovery Mode and Wipe the Cache Partition

The outline below should get your device into the Recovery Mode through booting of your Galaxy S8 or Galaxy S8+ Plus.

  1. Get the phone into Recovery Mode.
  2. Wait until your device vibrates then release the Power key. Keep hold of the remaining two keys until the Android System Recovery page shows.
  3. Use the Volume Down key to highlight ‘Wipe Cache Partition’ then hit the Power key to select it.
  4. After the Cache Partition has been cleared, your Galaxy S8 smartphone reboots automatically.

 

Sought technical help

You have tried all of the above methods yet none of them seem to be getting your Galaxy S8 smartphone out of the dead screen problem.

Then it’s time to sought technical support from a certified technician. You can then have it checked out for potential defaults and if found to be defective, a repair may be done or a replacement unit offered to you.

 

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