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What To Do When Samsung Galaxy S8 Or Galaxy S8+ Plus Won’t Activate

Looking at your brand-new Samsung Galaxy S8, clueless on why you cannot activate it? We totally get how frustrating it can be, which is why we have come with this helpful tutorial.

But the point is that we understand you because we are perfectly aware of this problem. You’re not alone, there are many users out there dealing with it and many of our readers who messaged us asking what to do. We told them all that the best and safest thing to do is to let the carrier that sold you the phone handle the problem. AT&T, Sprint, Verizon, T-Mobile or whatever other carrier, it’s their job and you shouldn’t be stressing about it.

All these being said, if you decide that you do want to stress about it and fix the Samsung Galaxy S8 won’t activate problem on your own, let’s start you with the basics.


Why can’t you activate the new Galaxy S8 and S8 Plus?

It could be a server problem, a temporary unavailability, thus the smartphone cannot reach the activation server. At the same time, the activation server may not recognize your device, thus any effort from your side will not result in an activation.

Whatever the context, we have three options for you to try out. They work on pretty much any device and any carrier, all you have to do is to follow the steps presented below.


  • Begin by restarting the phone, it’s a simple action that tends to easily solve various software bugs and temporary glitches. If it works with your Samsung Galaxy S8 activation error, it’s even better. Use the Power button to turn off the phone and turn it back on after a couple of minutes.
  • If the restart didn’t work, try to connect to a different Wi-Fi network. It could be that your Galaxy S8 and Galaxy S8 Plus wireless settings are blocking the server connectivity. To test this theory, simply connect to another Wi-Fi network and see how it goes.
  • Last but not least, restore the device. The restore is the most radical solution, which simply wipes everything from your smartphone and gives it a clean start. Activation issues are usually easily solved when you . Since you didn’t have the chance to activate and store anything on it in the first place, you shouldn’t worry about losing data. The backup and reset part is only for those who were already having important documents on the Samsung Galaxy S8 and Samsung Galaxy S8 Edge.


If none of the methods from above helped you activate the device, you’ve returned to the initial situation. The last thing you can do is to take the phone to the shop from where you bought it or straight to the carrier and ask them to investigate the problem and make sure that your Samsung Galaxy S8 will eventually be activated.

But most users don’t make it to this last stage, since one of the three suggestions from above has high chances of working for them and, consequently, for you!

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