If you have recently purchased the brand new Samsung Galaxy S8 and Galaxy S8 Plus and you are not able to activate it, you can do a variety of things in order to find what the issue is and how you can fix it.
Before we start to talk about the details of how you can solve the Samsung Galaxy S8 from not activating. We need to identify that there is a lot of people that are having this issue. From what we see, the best thing you can do is talk to your carrier from where you purchased your device. Whether it is AT&T, T-Mobile, Sprint, or Verizon you should let them try to have the new smartphone fully practical.
This is because there may be a couple of big circumstances that could avoid the activation:
- You can either not reach the activation server for the Samsung Galaxy or Galaxy Plus or your activation server is momentarily unavailable.
- It could also be your device by itself or the service cannot be activated.
But, if you cannot solve the issue by yourself, we can show you a variety of ways that you can use to fix the activation errors. Keep in mind that it does not matter what your carrier is that you bought your smartphone, take a look at the steps below to do the same.
Method 1 – Restart your device
You can restart your smartphone as one of the simple methods you can take to solve your problem. You can do this to temporarily solve software bugs or glitches on other devices and the Samsung Galaxy S8 and Galaxy S8 Plus activation problems. You can use your Power key that is on the side to turn your smartphone off. Keep it turned off for a little bit and then turn the device back on. Take a look at method 2 if the issues continue.
Method 2 – You an alternative network connection
You can also try to check the wireless connectivity or network if the step above did not work. The WiFi settings that the Galaxy S8 and Galaxy S8 Plus use is most likely blocked from your serve. This issue can be tested easily by simple just connecting your smartphone to another Wi-Fi network and then checking if your activation problem gets better.
Method 3 – Restore your device
This is most likely the most drastic solution and suggests that you need to perform the factory reset of your Samsung Galaxy S8. When you do this, your smartphone will receive a new beginning, which is what you need to have to activate it. It is important to back up all of your information and files to make sure that you do not lose anything. Navigate to your device’s settings and click the Backup and Reset option. From here, take a look at the detailed guide that is above to do so.
Once you have don a factory reset, the Samsung Galaxy S8 and Galaxy S8 Plus should turn without any other issues. So, if this method does not work, you should go to the carrier that you bought the devices and ask how you can solve the problem.