For those that own Apple’s new smartphone, you may having black screen problem on iPhone 7 or iPhone 7 Plus. It’s been reported that this problem happens when the power button has been pressed but the screen doesn’t turn on; screen remaining black on iPhone 7 and iPhone 7 Plus. Others have reported that the screen turns off and on at random times, causing headaches for users.
You can fix these iPhone 7 and iPhone 7 Plus black screen issues a few different ways. Follow the guide below to learn how to fix black screen on iPhone 7 and iPhone 7 Plus when your phone’s screen doesn’t turn on.
Boot to Recovery Mode and Wipe Cache Partition
Below we’ll explain how to get the iPhone 7 and iPhone 7 Plus into Recovery Mode:
- Connect your smartphone 7 your computer.
- Then iTunes will open up.
- While your smartphone is connected, force restart it: (At the same time, press and hold both the Sleep/Wake and Home button for at least 10 seconds, and don’t release when you see the Apple logo)
- Now keep holding the buttons until you see the recovery mode screen
- Once the screen comes up with the option Restore or Update, choose Update. iTunes will try to reinstall iOS without erasing your data. Wait while iTunes downloads the software for your device.
You can also read this to learn how to clear cache on the Apple iPhone 7 and iPhone 7 Plus
Factory Reset Apple iPhone 7 and iPhone 7 Plus
If for some reasons the solution above doesn’t help fix the black screen issue, then the next thing to do is factory reset your smartphone. Read this article on how to factory reset the Apple iPhone 7 and iPhone 7 Plus. You should know that prior to factory resetting your smartphone, it’s a good idea to back up all your data, pictures, contacts and other files in case something goes wrong during the factory reset process.
Get Technical Support
After you’ve attempted the two solutions above and you still can’t turn on iPhone 7 or iPhone 7 Plus, then it’s recommended getting your iPhone checked. It’s suggested to make an appointment with Apple and go into the store and have a technician to figure what’s causing the issue. Most likely they’ll give you a replacement phone until they’ve repaired your iPhone.