Many buyers of the new Google Pixel and Pixel XL have been complaining about the handsets initial startup issues. If you have experienced this problem on your Pixel or Pixel XL, you might have already attempted to contact your service provider.
Here we outline a couple of solutions you can try right away. These steps are likely to prove especially helpful for those that have a Pixel or Pixel XL with Sprint, T-Mobile, AT&T or Verizon.
Here are two of the most common issues that users tend to come across:
- Your Pixel or Pixel XL fails to start due to the server being temporarily unavailable.
- Your device does not recognize its service provider.
Here are some quick solutions you can try if you face either of these failures.
This is the first thing you should try when many errors occur. This may not be the ultimate fix to the problem, but it has a chance of working on occasion. Hold the power button to completely shut the phone down. Wait for a minute or so before turning it back on.
Network or WiFi problems
It is possible for your WiFi or internet connection to disrupt connectivity to your service provider. Try activating your Pixel or Pixel XL at a different WiFi point to if there is an improvement.
Backup your data by:
- Going to Settings.
- Then selecting backup & reset.
Follow this guide to factory reset the Google Pixel and Pixel XL.
This should revert all your phones setting back to their original working condition. You must backup all the files and contacts that you want to keep, as the reset will format the phone and delete all data.