It can be more common that you would think, for owners of the new Samsung Galaxy Note 5 to forget their password. It is possible to recover your phone from lockout in these situation using a hard factory reset.
The problem with a reset, is that it will delete all the data and media files from your phone. Here we explain how you can get round this problem without having to give up any of your essential data.
Below are three ideas you can try if you are locked out of your Samsung Galaxy Note 5.
Unlock the device with Android Device Manager
Use this method to unlock the device by connecting it to a computer.
- Open Android Device Manager on your computer.
- Select your device on the main page.
- Select to turn on the “Lock & Erase” feature.
- Follow the steps on screen to allocate a password to your phone.
- Now go to your Note 5 and enter the password you just made.
- Once in, you can decide to create a new lock password.
Unlock your Galaxy Note 5 with Find My Mobile
If you have registered your Galaxy Note 5 with Samsung, you might be able to use the “Remote Controls” function to complete the Find My Mobile process.
This process will allow you to bypass and reset the password for you Galaxy Note 5. If you have not registered yet, you should try registering before starting the Find My Phone service. Follow these steps to try this method:
- Sign up to register your Galaxy Note 5 with Samsung.
- initiate the Find My Phone Service.
- You will be provided a temporary password use it to unlock your phone.
- Once you are in, set a new password to ensure you can access your Galaxy Note 5 whenever you want.
Factory Reset your Galaxy Note 5
This is a last resort method. If you complete a factory reset all the saved material and data on your phone will be lost.
The vast majority of your media should be backed up on a cloud service. Google drive offers 15 GB of free cloud storage with all basic accounts.