If you own Samsung’s new smartphone then there will come a time that you want to fix problems you have with your phone. The best way to fix most problem is to either complete a factory reset or a cache wipe on Galaxy S7 and Galaxy S7 Edge.
The main reason why you’d want to clear the cache on a Galaxy S7 or Galaxy S7 Edge is to help fix any issues you have with your phone if it freezes, glitches or causes any delays. Don’y worry, below we’ll explain how you can get the Galaxy S7 and Galaxy S7 Edge to clear cache.
What is the cache and what does it do?
It’s important to know why you should clear cache and what cache is on your smartphone. Your phone has two types of cache, the first is the system cache and the other is app cache. All apps on your smartphone have their own cache installed. This cache stores temporary info to be better you switch between apps and still remember all the data from each app. The other type of cache is called system cache and it’s basically the same thing for the entire Android software. So when your Galaxy S7 or Galaxy S7 Edge is having problem when doing different things, it’s probably a system issue and not an app problem.
How to clear the app cache on the Galaxy S7
When you have problems happening on a specific app, it’s a good idea to to clear the app cache. Follow these steps to clear the app cache:
- Turn on your smartphone
- Go to Settings
- Tap on App Manager
- Choose the app you want to clear
- Tap on the app info screen
- Tap on Clear Cache
- You can clear all app cache, by going to Settings > Storage
- Tap Cached Data to clear all app caches simultaneously
It’s important to note that you should note select Clear Data if you don’t want all your data from that app to get erased. This includes things like game progress, passwords, usernames and other preferences.
What to do when clearing the app cache doesn’t help
Once you’ve cleared the cache of a specific app and the issue is still occurring, the next recommendation would be to uninstall the app and reboot the device. You should know that prior to resetting your smartphone, it’s recommended that you backup all files, pictures, contacts and other files in case something goes wrong during the resetting process. Once the Galaxy S7 or Galaxy S7 Edge has rebooted and the issues is still occurring, then it’s recommended to clear the cache partition on the Galaxy S7 and Galaxy S7 Edge. Read the directions below on how to do this.
How to clear the system cache on the Galaxy S7:
- Turn off your smartphone
- At the same time, press and hold the Volume Up, Power and Home buttons.
- Wait for the Android logo to show up and then release the Power button and continue to hold the other buttons
- With the volume buttons to scroll down to highlight Wipe Cache Partition
- Tap on the Power button
- Go to Yes and press the Power button
- Browse to Reboot System Now and tap on Power
- Your smartphone will reboot with a cleared system cache
If the problems are still happening, than you might want to factory reset the Galaxy S7 your smartphone and see if this will fix your issue.