The activation on Galaxy S9 and Galaxy S9 Plus is a process that you do when you first get the phone. Consequently, it is also the most important aspect required for enjoying your phone. And in case you were wondering, all devices, bought from Sprint, T-Mobile, Verizon, AT&T or whatever, should start the activation automatically.
What if you have unpacked your phone and turned it on, only to discover that the activation fails on Galaxy S9 or Galaxy S9 Plus? You’re clearly stuck with it like that and, searching the web, you have the surprise to discover that many other people complain about such common activation issues on Galaxy S9 and Galaxy S9 Plus.
Some would suspect the impossibility of reaching out to the activation server, something that must obviously be a temporary fault. Others seem to believe that the server can be reached, but it has a problem with recognizing the device, in which case, the problem could relate to the phone.
The 3 main solutions you have at hand for a Galaxy S9 or S9 Plus that won’t activate are:
- To try the activation from a different Wi-Fi network;
- To simply restart the device, even more than once, if necessary;
- To bring the phone to its factory defaults and try to activate it afterward.
What can you expect from a faulty activation process on Galaxy S9/S9 Plus?
If you take a peek into the insides of what the activation implies, it becomes clear that your mobile phone and the server that is trying to reach are the two main parties involved. Consequently, if things go wrong, it’s either because one of them or even the connection between the two of them isn’t working properly.
But let’s start with the last one since it’s the easiest to test and to fix, if that’s the case. The communication with the server is obviously ensured by the internet network. Assuming you’re on Wi-Fi, you can suspect that network and confirm the issue by simply connecting to a different network. In case that you still cannot activate the smartphone, not even on a different network, you can stop thinking about this potential issue and focus on the next one…
What if there’s something wrong with Galaxy S9 and not with Internet connection?
From random bugs to more serious problems that can only be solved through a factory reset, there are different things that can interfere. To help you cut to the chase, we’re going to suggest the simplest and the most radical (though not necessarily very complicated) solution.
If it’s a random bug, you can try our suggestion from above and restart the device. Do it more than once, if you feel the need, and maybe something will change. That’s the thing with bugs, they show up out of a sudden and they get solved just as easily. All you need is to power off the phone and turn it back on after a while.
For all the other problems that you can’t seem to identify or that you don’t know how to solve, you have this factory reset protocol for Samsung Galaxy S9/S9 Plus. Not difficult at all, if you ask us, but we’re obviously not going to judge you if you will feel the need for extra help. So, go ahead, read our guide, and let us know if you still need further assistance.