If you love smart devices because they usually come up with solutions for all kinds of actions, you have to love troubleshooting them as well. While it’s not always a walk in the park, it certainly feels good to know that there are options you can rely on, even when the situation looks very bad. Our topic for today, for instance, targets the issue of how to reset the password when locked out from a Galaxy Note 9.
Rest assured, it’s a common topic among many other tablets and smartphones. And just like we suggested above, there is more than one way to go about it. You’re probably thinking about the right as we speak, but we’re going to ask you to hold that thought for a while.
In case you are locked out and you’re hoping not to lose all your files and previously stored data – which is exactly what happens when you factory reset your phone – there are two other things that you can try. The solutions are actually intended as a protection measure for whenever a device is lost or, worse, stolen. Yet one cannot help but notice how they work in other circumstances as well.
When you have lost the access to the device, just like when you’ve lost it or someone has taken it from you, you want to set up a new password. And you need to do it from outside of the device. Of course, whatever application you use, it must have some kind of connection with your device, and this is the secret. In order to benefit from alternative solutions to the hard factory reset, you need to have your phone registered with those recovery services. Here’s what we are talking about…
To reset the password when locked out from a Galaxy Note 9, one can use…
- The Android Device Manager
- The Samsung Find My Mobile
- The Factory Reset built-in option
If you have previously registered your device with the Android Device Manager service, you will now be able to use its special Lock feature. From there, you will reset the password in no time:
- Use a PC to connect to the internet and access the Android Device Manager page;
- Log in and search for your Samsung Galaxy Note 9, which should be easily visible on the first screen;
- Activate the so-called Lock & Erase feature;
- Follow the steps as suggested in there;
- Set up a new password and unlock your Note 9 with it;
- Unlock the Galaxy Note 9 and create a new, permanent password, right away!
If, on the other hand, you have previously registered with Samsung, you should now have access to the Samsung Find My Mobile or Samsung Find My Android service. It does pretty much everything that the Find My iPhone does for the Apple devices. You just need to use its Remote Controls:
- Register your device with Samsung;
- Access Find My Mobile;
- Set up a temporary password;
- Use it to unlock the screen of the Note 9;
- Set up your new permanent password and try not to forget it again!
Naturally, in case you haven’t used any of these two services before, you are stuck with the factory reset. The process isn’t complicated, but you might not like having to erase everything…
- Turn off the Note 9;
- Tap and hold the keys for Volume Up, Power, and Home;
- Release the keys when the Android logo is loaded on the screen;
- Use the Volume Down key to navigate around;
- Highlight the Factory Reset option;
- Activate the reset from the Power button;
- Confirm the action when prompted to do so;
- Wait until the Note 9 reboots and you will be able to reconfigure it.
In some instances, if you have recently backed up your data, you should be able to restore it after you reset the password for being locked out. Otherwise, the Galaxy Note 9 will look like brand new and you’ll start configuring it from scratch. But if you look at the bright side, you have at least escaped from the main problem!