There are many things that you just can’t live without when using a Samsung Galaxy S9 or a Samsung Galaxy S9 Plus. Nevertheless, audio problems are on top of the list when it comes to things you can’t stand and you can’t tolerate. That’s because you got your phone to talk to it, right? And when you can’t, either because you’re not hearing the caller or the caller cannot hear you, the thought of changing it for a different phone is understandable.
Before you get there, stop for a moment and try a few things yourself. As long as the cause of this audio not working is software and not hardware, there are simple solutions that you can test right away.
When Audio Isn’t Working On Galaxy S9 And Galaxy S9 Plus Device, Try:
- Remove its SIM card, to begin with – this simple action will require a pause of a few minutes, when you’re keeping the card out of the phone, and then you put it back in;
- Remove the debris or anything else from the microphone – whether it’s dirt, lint, dust, or anything else, it’s important that you gently remove it from there, preferably with compressed air, for the best audio quality;
- Turn off the Bluetooth feature – in some cases, it can cause weird interferences, so, try to see if anything changes while you’re having it turned off;
- Clean the cache memory – don’t worry if you’re clueless about what that means, we have a guide for you about cleaning the wipe cache on Galaxy S9 And Galaxy S9 Plus;
- Boot into recovery mode – in there, you can test if the problems persist and, if they don’t, you might want to consider resetting the device, after you learn how to enter the Recovery Mode on Galaxy S9/S9 Plus.
To draw a conclusion, we’ve just given you five different ways to tackle the audio problems on your smartphone. Some of them are surprisingly simple but don’t ignore their potential of fixing your Samsung Galaxy S9 or S9 Plus audio not working. Try them first and we’ll discuss later. With a bit of luck, you might not have to use your warranty after all…