Sometimes the gyro and accelerometer on Samsung Galaxy S9 or Galaxy S9 Plus you recently purchased may fail to work. For this reason, many people often complain that the screen can’t rotate even when it is already activated and on. Therefore, you will be unable to change the phone’s portrait from horizontal to vertical or vice-versa as the Galaxy S9 or Galaxy S9 Plus screen won’t rotate.
Sometimes Galaxy S9 and Galaxy S9 owners have complained to experience other issues like the camera appearing upside down or some buttons being upside down. You can probably suspect that it can be a software issue causing all those problems. If that is the case, you might consider installing a software update to iron out the problems of screen won’t rotate on Galaxy S9 and Galaxy S9 Plus is experiencing.
You can take several steps to fix your Galaxy S9 screen rotation problem. A hard reset is one of the ways you can solve the screen not rotating on Galaxy S9 and Galaxy S9 Plus possesses.
You will need to perform a self-test on the gyroscope and accelerator on your phone to check and see whether it is working fine. This might probably give you a sneak peek of what might be causing the Galaxy S9 or Galaxy S9 screen rotation problem. While on the dial pad, type the “*#0*#” code. After reaching the service screen, tap on the sensor so that it conducts a self-test.
If the service provider deactivated the path to the service screen, then, you will need to conduct a factory defaults. Before you embark on conducting any factory reset on your Galaxy S9 and Galaxy S9 Plus, we recommend you contact your service provider first to see what assistance can be provided to solve that issue. Otherwise, read this guide to learn more about how to perform a factory reset on your Galaxy S9 phone.
There is another alternative way to fix the rotation problem which we do not recommend. You can give your Galaxy S9 and Galaxy S9 Plus phone a quick jolt through tapping it using the back part of your hand. A hard pat on the Samsung Galaxy S9 or Galaxy S9 Plus screen rotation issue quickly getting fixed. If you decide to take that route, be a bit careful. From experience, this method can in most cases erase all your vital information like contacts, videos, apps, and photos.
To avoid such a loss, please take extra measures to save all useful information that your Galaxy S9 Plus might contain. Simply, go to the Settings section to find the Backup & reset option so that you can back up your Galaxy S9 information. After backing up the necessary information, look at this guide to hard reset your Galaxy S9.